Privacy Policy

Effective Date: Jan 12, 2026
Last Updated: Jan12, 2026

At Cumulass Cloud Services LLC ("we," "us," or "our"), your privacy is a principal concern. This policy outlines how we collect, use, and protect your personal and technical information when you visit our website or use our IT and cloud services.

1. Information We Collect

We collect information through voluntary disclosure and automated technologies:

Personal Identifiers: Name, email address, phone number, and physical address provided during account setup or service inquiries.
Business & Billing Information: Professional titles, company names, and payment details (e.g., credit card or bank info) used to process transactions.
Technical & Usage Data: When you visit our site, we automatically collect Log Data such as your IP address, browser type, operating system, and "Usage Information" (pages viewed, time spent, and links clicked).
Cookies: We use cookies and pixel tags to track site settings, improve navigation, and personalize your experience.

2. How We Use Your Information

We use the data collected solely to support your relationship with us and to provide targeted IT services, including:

Service Fulfillment: Managing your membership, providing technical support, and completing billing.
Communications: Responding to inquiries, notifying you of policy updates, and sending newsletters if you have opted in.
Security & Operations: Detecting and preventing fraud, debugging errors, and ensuring our cloud systems are secure.

3. Information Sharing & Third Parties

We do not sell or rent your personal information to outside companies for marketing purposes. We may share data only as follows:

Service Providers: With trusted partners (e.g., cloud hosting vendors like Cloudways or payment processors) who assist in delivering our services.
Legal Compliance: When required by law, court order, or valid government request (such as those under the U.S. CLOUD Act).
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard technical and organizational safeguards designed to protect data from unauthorized access or loss:

Encryption: Data is encrypted during electronic transfers.
Access Control: Access to sensitive information is limited to authorized personnel with a business "need to know".
Training: Employees are trained on privacy protocols and sign confidentiality agreements.

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your data:

Access & Correction: You can request to view or update your personal information.
Deletion: You may request that we delete your data, subject to certain legal or contractual retention requirements.
Opt-Out: You can opt-out of marketing communications at any time.
California Residents: Residents of California have specific rights under the CCPA/CPRA, including the right to know what data is collected and to request its deletion.

6. Contact Us

For any questions regarding this policy or to exercise your data rights, please contact us at:

Cumulass Cloud Services LLC
info@cumulaas.com